Article Number：010217
kintone provides multiple features to set permissions for apps and records.
Here are the settings to check when you can't view apps or records, listed in order of least impact.
<Features that restrict viewing apps and records>
1. Settings within the app
Check the following settings to ensure "Record Viewing" permissions are granted:
- Permissions for Fields
Configuring permissions for fields - Permissions for Records
Configuring permissions for records - Permissions for Apps
Configuring permissions for apps
Note
- Permissions for apps > Permissions for records > Permissions for fields are prioritized in this order.
Example: Unable to view records even though viewing permission is granted in record permissions.
○ Permissions for Records
○ Permissions for Apps
→ In this case, the permissions for apps take precedence, so users other than the administrator cannot view the relevant app or records.
Grant "Record Viewing" permissions for "Everyone" in the permissions for apps.
Note
- Users who fall under the category of administrators are also included in "Everyone."
- If multiple permissions are set for a single user in each permission setting, the settings in the upper row take precedence.
2. App Group
Check if permissions are granted to the app group that the app belongs to.
If permissions are not granted, either change the app group the app belongs to or modify the permissions settings for the app group.
What are app groups?
Changing which app group an app belongs to
Configuring permissions for app groups
Example: Unable to view apps or records even though viewing permissions are granted in app permissions.
○ Permissions for Apps ("See 'App Group'")
○ Permissions for the "Public" App Group
→ In this case, the permissions for the app group take precedence, so users other than administrators cannot view the relevant app or records.
Grant "Manage/use/delete apps" permissions for "Everyone" in the "Public" app group.
Note
- Only cybozu.com common administrators and kintone system administrators can set permissions for app groups.
- All app groups for apps belonging to spaces are "Public."
3. Spaces
Apps belonging to private spaces or guest spaces can only be viewed by members participating in those spaces.
If the app belongs to one of these spaces, either participate in the relevant space or change the space the app belongs to.
What is an in-space app?
Changing which space an app belongs to
Adding or deleting space members
Note
Apps within guest spaces cannot be moved to other spaces.
The following methods can be used to distinguish private spaces and guest spaces:
<Private Spaces>
- Space List
Spaces with a lock icon at the beginning of their name. - Space Portal
"Private Space" is displayed at the top-right of the screen after opening the space.
<Guest Spaces>
- Space List
Spaces with a lock icon at the beginning of their name and a purple triangular mark at the top-left. - Space Portal
"Guest Space" is displayed at the top-right of the screen after opening the space.